This Privacy Policy explains what CompsCache collects, how we use it, how we share it, and the choices available to users and affected individuals.
United States only. CompsCache is offered and directed solely to users located in the United States. The service analyzes United States real estate. Our application and its database are hosted in the United States; two of the service providers named below, Plausible Analytics and the Photon geocoding service, operate from the European Union and receive only the limited data described in their entries. We do not offer the service to individuals located outside the United States and do not knowingly open accounts for them; a visit to our application pages from anywhere records the analytics described under Cookies below (this Privacy Policy and the Terms pages load no analytics).
CompsCache is a hosted, web-based decision-support tool for hard-money, bridge, fix-and-flip, and private lenders. It parses property comparables and related property documents and returns a defensible value range. CompsCache is not an appraisal service. CompsCache does not approve, deny, price, fund, or make loans. The lender using the service owns the lending decision.
CompsCache is operated by Bloom Craft Reserve LLC, doing business as CompsCache, with a mailing address at PMB 700, 11150 W Olympic Blvd, Suite 1050, Los Angeles, CA 90064. References to "CompsCache," "we," "us," and "our" mean Bloom Craft Reserve LLC.
Questions: hello@compscache.com
We collect information needed to create and secure your account, including:
Access to CompsCache requires sign-in. Passwords are stored only as salted cryptographic hashes, and sessions are managed server-side.
Users may upload or submit documents and text for analysis, including:
We call this "Customer Content."
Customer Content may include personal, financial, property, title, ownership, loan, or transaction information about people who are not CompsCache users, such as borrowers, guarantors, property owners, buyers, sellers, tenants, agents, title/escrow personnel, or other third parties.
Do not submit personal information beyond what is reasonably needed for collateral analysis. Where practical, redact information that is not needed, such as full Social Security numbers, government ID numbers, bank account numbers, or unrelated personal financial details.
We store reports generated on your account, including selected comparable information, narratives, value ranges, LTV calculations, $/SF calculations, and related analysis outputs.
All computed values, including ranges, LTV, and $/SF, are produced deterministically in code. The AI may help select, summarize, or narrate information, but it does not compute the numbers.
If you purchase a subscription or prepaid credit pack, payment processing is handled by Stripe.
CompsCache receives and stores billing records needed to manage your account, such as plan type, subscription status, prepaid credit balance, invoice and transaction identifiers, and payment status.
Payment-card details are entered with and handled by Stripe, not directly by CompsCache. CompsCache does not receive or store full payment-card numbers.
We collect standard technical and usage information needed to operate, secure, troubleshoot, and improve the service, such as:
We use cookies or similar technologies that are necessary for sign-in, server-side sessions, CSRF protection, and account security.
We use Plausible Analytics, a cookieless, privacy-focused analytics service, loaded through our own domain. For each page view it receives the page URL, the referrer, your browser and operating-system type, your screen size, and your IP address (relayed through our server), plus a small number of product events such as account signup. Plausible's published data policy (plausible.io/data-policy) states that its script sets no cookies and does not track visitors across sites. We do not use advertising cookies or tracking pixels.
Do Not Track and Global Privacy Control. We do not track visitors across other websites, and we do not sell personal information or share it for cross-context behavioral advertising, so there is nothing for a browser's Do Not Track (DNT) or Global Privacy Control (GPC) signal to opt you out of. Our servers do not read or act on either signal; every visitor receives the same no-sale, no-cross-site-tracking treatment whether or not the signal is sent.
If you contact us, we collect the information you provide in that communication, including your email address and the contents of your message.
We use information to:
Use of Customer Content for training or product improvement: We do not use uploaded documents or generated reports to train or fine-tune AI models. Anthropic's handling of submitted text is described in Section 4.
We do not use CompsCache to approve, deny, price, or fund loans.
CompsCache is used by lenders and lender-side users. Customer Content uploaded by those users may describe people who do not have an account with CompsCache.
The user or account holder is responsible for ensuring that they have the right to upload and process Customer Content through CompsCache, including providing any required notices or obtaining any required consents from borrowers, property owners, or other affected individuals.
If you are a borrower, property owner, or other person whose information was uploaded by a CompsCache customer, the lender or account holder may be the party that controls that information. You should contact that lender or account holder directly with privacy requests. If you contact us at hello@compscache.com, we may ask for information to verify the request and may refer or forward the request to the relevant account holder where appropriate or required.
CompsCache performs analysis in part through the Anthropic API.
When you request an analysis, we may send Anthropic information needed to perform that analysis, such as:
CompsCache currently operates under Anthropic's standard API data-retention policy. No zero-data-retention agreement is in place. You should assume that submitted document text may be retained by Anthropic according to Anthropic's applicable standard policy. If we put a zero-retention agreement in place in the future, we will update this policy.
Anthropic's standard retention period (absent a zero-retention agreement) is 30 days: Anthropic automatically deletes inputs and outputs from its backend within 30 days of receipt or generation, except where a longer period applies under law, Usage Policy enforcement, or a separately agreed arrangement. See Anthropic's data retention policy.
CompsCache's computed values are not generated by the AI. Value ranges, LTV, $/SF, and other numeric outputs are calculated deterministically in CompsCache code. The AI may help select, summarize, and narrate, and on a deep-research run it can propose a subject fact with the source it read, which affects a valuation only after a user accepts it; it does not compute the valuation numbers. When the comparable screens cannot support a value, a report may instead carry the data provider's own automated estimate; that range comes from the provider, is labeled in the report, and is likewise not generated by the AI.
We share information only as needed for the purposes described in this policy.
We share information with vendors that help us operate the service, including:
These providers process information under their applicable terms, data-processing agreements, or service agreements.
Some features load from or send requests to third-party services directly from your browser. Those services receive your IP address and standard request metadata as part of any such request:
These services are operated by third parties under their own privacy policies. CompsCache does not send them your account information, with one exception: when our server creates a Stripe checkout or billing-portal session it passes your Stripe customer identifier and an internal account reference so the payment can be matched to your account.
We may disclose information if we believe disclosure is reasonably necessary to:
If CompsCache is involved in a merger, acquisition, financing, reorganization, bankruptcy, sale of assets, or similar transaction, information may be transferred as part of that transaction, subject to appropriate confidentiality or transfer restrictions where applicable.
We may use or share aggregated statistics, such as counts of reports generated or overall usage volumes, that do not identify, and cannot reasonably be linked to, a user, borrower, property owner, or other individual.
We do not sell personal information, uploaded documents, or generated reports, and we do not share personal information for cross-context behavioral advertising.
We retain information only for as long as needed for the purposes described in this policy, unless a longer period is required for legal, accounting, tax, security, backup, dispute-resolution, or compliance reasons.
Specific retention periods:
| Data category | Retention period |
|---|---|
| Account and authentication records | Kept while your account is open. Closure is on request (email hello@compscache.com): we erase the account's users, sessions, valuations, reports and uploaded-document records together in one operation, after archiving the billing records described below. There is no separate closed state or waiting period. |
| Uploaded documents / Customer Content | The current valuation workflow does not keep the uploaded file. What it keeps is the structured facts it read from it: the comparable records, each with the one source line it came from, which stay with that valuation as part of its record for as long as the account is open. A document whose every line is a comparable therefore has every line of it kept, line by line, as those source lines. Raw document text stored by the earlier one-shot tool is purged 72 hours after processing. Text you saved onto a property profile in that earlier tool stays with the profile until the profile is deleted, and it is included in an account export. |
| Generated reports | Valuation reports are kept while your account is open; there is currently no scheduled purge of valuation reports. Reports from the earlier one-shot tool (retired 2026-08-24) follow its older schedule: unpinned ones are deleted 60 days after creation on a current paid plan (Solo, Pro, Desk, and the earlier Volume tier) and 10 days after creation otherwise, including the earlier Starter tier; pinned ones are kept. |
| Technical and usage logs | Access logs (which account read, or was refused, which stored record, and when; no IP address, see Section 1): 365 days. Usage metrics (which analyses ran, when, on what plan, and the normalized subject address so repeat pulls of one property count once) are kept while the account is open so we can review our pricing; they identify the account and the property analysed, not a person. |
| Billing, invoice, subscription, and prepaid credit records | Kept while your account is open. When an account is erased, its ledger, invoice and refund records are archived for 7 years for tax and accounting purposes; Stripe holds the underlying invoices and payment records under its own retention. |
| Support communications | Kept in our support mailbox for as long as they are useful to answer your questions; deleted on request. |
| Backups | Our database is hosted by Render; residual copies remain on Render's backup rotation for a limited period after deletion and are used only to recover the service. |
| Anthropic API-retained content | 30 days (Anthropic's standard API retention period, absent a zero-retention agreement, as published by Anthropic at the time of writing); see Section 4 |
If you close your account, you will lose access to the service. Erasure is performed by us, on request, as one operation covering account data, uploaded-document records and reports; nothing follows a staggered schedule. Residual copies may remain in backups for a limited period and may be retained longer if required for legal, security, accounting, or dispute-resolution reasons.
We use reasonable safeguards designed to protect information submitted to CompsCache.
Known safeguards include:
We also apply:
No method of transmission or storage is completely secure. We cannot guarantee absolute security.
You may request access to, correction of, or deletion of account data by contacting hello@compscache.com.
We may need to verify your identity and account authority before responding. Some information may be retained where required for legal, accounting, tax, security, backup, fraud-prevention, or dispute-resolution reasons.
If your information was uploaded by a lender or another CompsCache customer, we may direct your request to that customer because they may control the relevant documents and reports.
Cookie choices: you may be able to block cookies through your browser, but necessary session/security cookies are required for the service to function. Do Not Track and Global Privacy Control signals are described under Cookies in Section 1: there is no sale or cross-site tracking for them to switch off, and we do not read them.
Payment choices: subscription and payment settings may be managed through your account's billing settings, which are processed through Stripe.
CompsCache is a United States-only service. Privacy rights vary by state.
California (CCPA/CPRA): CompsCache does not currently meet the CCPA/CPRA applicability thresholds (annual gross revenue, volume of consumers' personal information, or revenue from selling/sharing personal information). Regardless of statutory applicability, we extend the same core choices to California residents: you may request to know, correct, or delete the personal information we hold about you by emailing hello@compscache.com. We do not sell personal information or share it for cross-context behavioral advertising, so there is nothing to opt out of on that front, and we will not discriminate against you for making a privacy request. If our business grows to meet the statutory thresholds, we will update this section with the full required disclosures.
Other US states: CompsCache does not currently meet the applicability thresholds of other state privacy laws (such as those of Virginia, Colorado, Connecticut, or Texas). Residents of any state may nevertheless submit access, correction, or deletion requests to hello@compscache.com, and we will honor them as described in Section 8.
EU / UK / EEA: CompsCache is not offered to, marketed to, or intended for individuals located in the European Union, United Kingdom, or European Economic Area, and we do not profile or target individuals located there. Our website analytics (Plausible Analytics, Section 5) records a page view for any visitor to our application pages regardless of location, without cookies or cross-site tracking, and is not used to profile individuals.
CompsCache is intended for business use by lenders and authorized professionals. It is not intended for children.
Minimum age: 18.
We do not knowingly collect information from children under 18. If you believe a child has provided information to us, contact hello@compscache.com.
CompsCache's own application and database are hosted in the United States. The service providers named in Section 5 process data under their own terms and in their own locations; two of them, Plausible Analytics and the Photon geocoding service, operate from the European Union.
The service is offered only to users located in the United States. If you nevertheless access CompsCache from outside the United States, you do so on your own initiative, and your information will be transferred to the United States and processed as described in Section 5 and this Section, where privacy laws may differ from those of your location.
We may update this Privacy Policy from time to time. The "Last updated" date above shows when it was last revised.
For material changes, we will provide notice by posting the updated policy on this page and revising the "Last updated" date, and, where appropriate, by email or in-app notice before or when the changes take effect.
Questions or privacy requests:
CompsCache
Bloom Craft Reserve LLC, dba CompsCache
PMB 700
11150 W Olympic Blvd, Suite 1050
Los Angeles, CA 90064
Email: hello@compscache.com